If you click the "Print" button and nothing happens, such as no new window appearing, it could be because your browser or antivirus software is preventing pop-up windows. For problems related to antivirus software, refer to the documentation or support resources of your antivirus software for instructions on how to handle popup window blocking.

Below are some popular browsers and possible solutions:


Method A

  1. On your computer, open Chrome.
  2. Go to a page where pop-ups are blocked.
  3. In the address bar, click Pop-up blocked Pop-up blocked.
  4. Click the link for the pop-up you want to see.
  5. To always see pop-ups for the site, select Always allow pop-ups and redirects from [site]and thenDone.

Method B



Follow the following steps to add exceptions to the pop-up blocker:

  1. Click the Settings and More ••• button on the upper-right side of the browser. 
  2. Click Settings. 
  3. Click Cookies and Site Permissions. 
  4. Click Pop-ups and redirects. 
  5. Click Add under the Allow section. 
  6. Enter the website into the Address of website to allow field. 
  7. Click Add Repeat steps 5 - 7 for each website you need to enable pop-ups for. 
  8. Close and relaunch Edge.


  1. In the Menu bar at the top of the screen, click Firefox and select Preferences. 
  2. Select the Privacy & Security panel. 
  3. Go down to the Permissions section. 

  • Uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether. 
  • Click the Exception button to the right of Block pop-up windows to open a dialog box to choose which sites are allowed to display pop-ups.