Getting Started
- Before You Start
- Create a Label Design
- Printer Configuration
Features
- Label Design Editor
- Link to Shopify Metafields
  - Display Shopify Metafields on Label
  - Display Image by Shopify Metafields
- Assign Barcode and SKU
  - Assign Value to Barcodes or SKUs
- CSV Imports
FAQs
- Barcode-related
- Frequently Asked Questions
Troubleshooting
- Printing Results Issues
- Troubleshooting Printer Configuration
  - Find Suitable Size Option in Printer Dialog
  - Multi-column Label Printing Issues
- Barcodes Issues
- Printer Issues
  - Printer Prints Blank Label
  - Zebra Printer Printing Orientation
- Others
- Migration
  - Upgrading from Version 2 to Version 3
  - Keep Using Version 2
Plans & Billing
- Frequently Questions about Subscription

Printer Prints Blank Label

Modified on: Sun, 17 Dec, 2023 at 10:23 AM

If your printer always prints some empty labels before it starts printing your PDF files, in our experience, this issue is usually caused by:

Paper sensor malfunction.
We do not support the label paper.

Paper sensor malfunction

For item1, the best approach is to seek assistance from your printer manufacturer. We specialize in software development and the issue at hand primarily relates to firmware and hardware.

We do not support the label paper

For example, the ZEBRA 2.2" X 0.5" 8000T JEWELRY LABEL is unsupported because the printer driver does not support printing PDF format on particular model.